Core paint and coatings manufacturing processes have remained largely unchanged since the dawn of the industry. Ingredients are mixed into a liquid (organic solvent or water), a process that is often followed by milling to achieve the correct particle size for products comprising dispersions. Despite this, the paint and coatings industry is very dynamic. Business trends, market demands, governmental regulations,...
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The 124-month recovery from the Great Recession officially peaked late in Q4 2019. Two short months later, in February of this year, the United States was plunged into a new recession as a result of the global COVID-19 pandemic and the concomitant mitigation tactics. Suddenly, everything changed—and not just with respect to the health of the populace. Economic, social, and...
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The Net Promoter Score (NPS®), introduced in 2003 by Bain & Company Partner Fred Reichheld, is widely used today as an important benchmark in evaluating company performance with respect to achieving a positive customer experience and as a measure of customer loyalty. It measures consumer satisfaction based on willingness to recommend a company or its products/services.
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Technologists in the coatings industry work hard to bring high-value innovation to their customers. Unfortunately, many of their technical successes fail for commercial reasons. In the future, this will change. If you make coatings for other companies—or ingredients for coatings producers—your business-to-business (B2B) customers can help you eliminate most commercial risk before you step into your lab. This article details...
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In the first quarter of 2020, the sixth edition of the Global Market Analysis for the Paint and Coatings Industry (2019–2024) will be released by the American Coatings Association (ACA), on behalf of the World Coatings Council. Prepared by its international consultant, The ChemQuest Group, Inc., the report features extensive research findings and insights into current global and regional coatings...
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The construction industry around the world is facing a serious labor shortage. In the United States, a mid-2018 survey of more than 2,500 construction firms conducted by the Associated General Contractors of America and Autodesk found that 80% were having difficulty filling craft worker/hourly positions and salaried jobs, up from 78% in January of that year and 73% in January...
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Insight into the state of the U.S. coatings industry is valuable for many—whether you are directly employed by paint and coatings companies or suppliers of specialty chemicals used within the industry; serve as an industry observer interested in correlating the health of the industry with similar enterprises in the specialty chemicals market space; work for an independent formulating and/or testing...
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